The Riu Palace Las Americas lies in the heart of the Hotel Zone and directly across from the Plaza Caracol, a large shopping mall. All types of dining, shopping and nightlife are within walking distance. There is even a nearby diving instruction center for those so inclined. For convenience, the Riu Palace Las Americas is 23 km from the Cancun airport. Local buses run along the major routes of the island. Car rentals can be found in the hotel, as well.

The Riu Palace Las Americas has 596 comfortable and spacious guestrooms which come standard with Internet, air conditioning, satellite TV, full bath, liquor dispensers, and minibars with complimentary bottled water, soda and beer.

The Riu Palace Las Americas was built in 2004 and is a high-rise luxury facility with 14 floors. Amenities include onsite restaurants serving local and international cuisine, two bars, 4 pools, swim up bar, children's activities, playground, beauty salon, spa with steam and Jacuzzi, a host of water sports from snorkeling to sailing, babysitting, and room service.